An AI team for the work behind every customer conversation.

Built around your customers

For e-commerce teams, a customer question often leads to an order lookup, a return or a shipping update. For service businesses, it can lead to a booking, a qualification question or a handoff to the right person.

Chad brings those steps into the conversation. Start with the workflows that matter to your business and connect the systems that support them.

Automation with your team in the loop

Your team provides the policies, product information and business context that guide responses. Chad can answer questions and carry out connected workflows, while escalating conversations that need a person.

Decide together which tasks to automate and where human review belongs. Our customer support guides explore practical ways to define that scope.

From a conversation to a working setup

1. Show us your workflow. Bring examples of the questions, tools and handoffs your team handles today.
2. Define the scope. Discuss channels, integrations, business rules and the work Chad should take on.
3. Agree on pilot KPIs. A 30 or 60 day pilot where Chad and the customer agree on KPIs, the customer pays upfront, and Chad refunds them if the KPIs are not met.
4. Review before rollout. Test representative conversations, evaluate live performance and plan the handoff to your team.

We back every deployment with our commitment: see results in 30 days or your money back. Review our security information and pricing details as part of that conversation.

The company behind Chad

Chad is provided by Chad Enterprises Inc. Our team builds AI agents that connect customer conversations with business workflows.

We protect customer data with enterprise safeguards: our SOC 2 compliance is Currently in evaluation period (in progress). and TAC Security has submitted the CASA Tier 2 Letter of Validation to Google. Read our security overview for details.

For product questions, partnerships or a discussion about your use case, contact our team.