Start with the work you want Chad to handle.

What to bring to the conversation

• Your workload: the questions and tasks your team handles, including seasonal peaks.
• Your channels: email, WhatsApp, web chat and where customers contact you today.
• Your systems: the commerce, helpdesk, payment or booking tools your workflows depend on.
• Your rollout: teams, languages and review requirements you want to cover.

See our integrations and security information (SOC 2: Currently in evaluation period (in progress).) before your demo.

30 or 60-day pilot model

We stand behind every deployment with a clear commitment: see results in 30 days or your money back.

A 30 or 60 day pilot where Chad and the customer agree on KPIs, the customer pays upfront, and Chad refunds them if the KPIs are not met.

During the pilot, we track agreed performance benchmarks such as first-reply resolution, response times and escalation quality against your baseline before you commit to an ongoing subscription.

Agree on the commercial details

Contact our team for the pricing and subscription details applicable to your proposed setup. Discuss the included scope, usage, onboarding, billing and any additional services before you subscribe.

Our Master Subscription Agreement describes the general service terms. Ask us to confirm the pilot period, agreed KPIs and rollout schedule for your business.

Evaluate the value for your team

Start with the time your team spends on repeat questions and routine follow-up. Compare that baseline with the workflows you plan to automate, keeping human review and escalations in the calculation.

Use your own conversation volume and operating costs to assess value. Our customer support guides can help you identify a useful starting point.

Ready to talk through your use case?

Bring a few representative customer conversations and a list of the tools your team uses. We can walk through what a connected workflow could look like and discuss next steps.

Prefer to write first? Contact us with your questions.